Refund policy

1. Eligibility: We want you to be completely satisfied with your purchase. If for any reason you are not, we accept returns of unused and unopened products within 30 days of when you receive the item.
2. Return Process: To initiate a return, please contact our customer support team or visit our website to fill out the return request form. Our team will guide you through the process and provide you with a return authorization if applicable.
3. Return Shipping: Customers are responsible for the return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping method and obtaining proof of postage for your records.
4. Refunds and Exchanges: Once we receive the returned item(s) in their original condition, we will process the refund to your original payment method within 3-5 business days. If you prefer an exchange, we will assist you in selecting an alternative product.